Terms of service
TERMS OF SERVICE
Last updated: September 22, 2026
OVERVIEW
This online store is operated by Mirumi. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Mirumi.
By visiting our website or purchasing a product from us, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Please read these Terms carefully before using our website. If you do not agree with them, you should not use our services or place an order.
1. STORE INFORMATION
Trade name: Mirumi
Email: userdniy.nikita@gmail.com
Phone: +371 24 427 545
Address: Kleistu iela 6, Rīga, LV-1067, Latvia
2. ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your country or that you have permission from a parent or legal guardian.
You must not use our products, website, or services for any unlawful or unauthorized purpose.
3. PRODUCTS
We make reasonable efforts to display and describe our products accurately. However, product colors and appearance may vary depending on the customer’s screen and device.
Product measurements may have minor variations. Relevant variations should be described on the applicable product page.
We may update product descriptions, prices, and availability. Changes do not affect orders that we have already accepted, except where required to correct an obvious error or comply with applicable law.
Some products are fulfilled and shipped directly to customers by international fulfillment partners. Mirumi remains the seller responsible for customer orders, subject to applicable law and the policies published on this website.
4. ORDERS
Placing an order constitutes an offer to purchase a product. An order is accepted after payment has been successfully processed and we send an order confirmation.
We may refuse or cancel an order when:
- The product is unavailable
- Payment cannot be authorized
- The delivery address is incomplete or unsupported
- There is an obvious pricing or product information error
- We reasonably suspect fraud or unauthorized activity
- Accepting the order would violate applicable law
If we cancel a paid order, we will refund the amount paid using the original payment method.
Customers are responsible for providing complete and accurate billing, contact, and delivery information.
5. PRICES AND PAYMENT
Prices are displayed in the currency shown on the website or at checkout.
Applicable taxes and delivery charges will be displayed at checkout where required. Orders delivered outside the European Union may be subject to import duties, customs charges, or local taxes, as explained in our Shipping Policy.
Payment must be completed using one of the payment methods available at checkout.
6. SHIPPING AND DELIVERY
Estimated delivery time is 10–20 business days unless another estimate is displayed on the product page or at checkout.
Delivery times are estimates and may be affected by customs processing, postal services, public holidays, the destination country, and circumstances outside our reasonable control.
Products from the same order may arrive in separate packages.
Customers must provide a complete and accurate delivery address. We cannot guarantee that an address can be changed after fulfillment has started.
Further information is available in our Shipping Policy.
7. CANCELLATIONS
Contact us immediately at userdniy.nikita@gmail.com if you want to cancel an order.
We cannot guarantee cancellation after the order has entered fulfillment or has been shipped. This does not limit any mandatory cancellation or withdrawal rights provided by applicable consumer law.
8. RETURNS AND REFUNDS
Returns, refunds, damaged products, incorrect products, and exchanges are handled according to our Return and Refund Policy.
Eligible customers in the European Union have a statutory right to withdraw from an online purchase within 14 days after receiving the product, subject to applicable exceptions.
Our voluntary 30-day return period does not limit any mandatory consumer rights.
Approved returns may need to be sent to our supplier’s return facility in China. For a change-of-mind return, the customer is responsible for return shipping costs unless applicable law requires otherwise.
If a product is confirmed to be damaged, defective, or incorrect, Mirumi will provide an appropriate remedy and cover necessary return shipping costs where required.
9. PRODUCT PROBLEMS AND CONSUMER RIGHTS
Please inspect your order after delivery and contact us promptly if a product is damaged, defective, unsafe, or different from what was ordered.
Nothing in these Terms excludes or limits legal guarantees, remedies, or other mandatory rights available to consumers under the laws of Latvia, the European Union, or the customer’s country of residence.
10. INTELLECTUAL PROPERTY
The original content of this website, including the Mirumi name, branding, text, graphics, and original images, is owned by or licensed to Mirumi unless otherwise stated.
You may use the website only for personal and non-commercial purposes. You must not copy, reproduce, distribute, modify, or commercially exploit protected content without permission from the relevant rights holder.
11. REVIEWS AND CUSTOMER CONTENT
If you submit a review, photograph, comment, or other content, you confirm that:
- You have the right to submit it
- It is accurate and based on your genuine experience
- It does not violate another person’s rights
- It is not unlawful, abusive, misleading, or fraudulent
You grant Mirumi permission to display and use submitted content for operating and promoting the store, subject to applicable law.
We may remove content that violates these Terms or applicable law.
12. THIRD-PARTY SERVICES AND LINKS
Our website may use services provided by Shopify and other third parties, including payment, analytics, fulfillment, delivery, and marketing providers.
Third-party websites and services may be subject to their own terms and privacy policies. We are not responsible for third-party websites that we do not own or control.
Shopify provides the ecommerce platform used by this store, but purchases are made directly from Mirumi.
13. PRIVACY
We process personal information in accordance with our Privacy Policy and applicable data protection law.
Order information may be shared with fulfillment partners, delivery companies, payment providers, Shopify, and other service providers when necessary to process and deliver an order.
14. PROHIBITED USES
You must not use the website to:
- Violate applicable law
- Commit fraud or provide false information
- Infringe intellectual property or privacy rights
- Upload malicious code
- Attempt to gain unauthorized access to the website or another person’s account
- Interfere with the security or operation of the website
- Harass, threaten, or harm another person
- Collect personal information without authorization
- Send spam or other unauthorized communications
We may restrict access to the website if we reasonably believe these Terms have been violated.
15. WEBSITE AVAILABILITY
We aim to keep the website available and accurate, but we do not guarantee that access will always be uninterrupted or error-free.
We may temporarily suspend or modify parts of the website for maintenance, security, technical, or legal reasons.
16. LIABILITY
Mirumi is responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill, subject to applicable law.
We are not responsible for losses caused solely by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, intentional misconduct, or mandatory consumer rights.
17. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
The invalid provision will be interpreted or adjusted only to the extent necessary to make it valid and enforceable where permitted by law.
18. CHANGES TO THESE TERMS
We may update these Terms to reflect changes to our services, business practices, or legal obligations.
The updated version will be published on this website with a revised “Last updated” date. Changes will not unfairly reduce rights relating to orders already accepted.
19. GOVERNING LAW
These Terms of Service are governed by the laws of Latvia.
This choice of law does not limit any mandatory consumer rights available under the laws of the customer’s country of residence.
Consumers may bring a claim before any court that has jurisdiction under applicable consumer law.
20. COMPLAINTS
If you have a complaint about a product or order, please contact us first so that we can attempt to resolve it.
Email: userdniy.nikita@gmail.com
Phone: +371 24 427 545
21. CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Trade name: Mirumi
Email: userdniy.nikita@gmail.com
Phone: +371 24 427 545
Address: Kleistu iela 6, Rīga, LV-1067, Latvia